Privacy Policy

Privacy Policy Kootstra & Co

Article 1 - Introduction Kootstra & Co attaches great importance to the privacy of customers and visitors to the website. In this privacy policy we explain which personal data we collect, why we collect it and how we handle it in accordance with the General Data Protection Regulation (GDPR).

Article 2 - Collection of Personal Data

  1. Kootstra & Co processes personal data that you actively provide to us, for example via:
    • Contact forms on the website
    • Telephone contact or e-mail
    • Requests for quotations and agreements
    • Billing and payment details
  2. The following personal data may be processed:
    • Name, address, place of residence (NAW data)
    • Phone number and email address
    • Invoice and payment details
    • Other information provided by the customer in the context of service provision

Article 3 - Purposes of Data Processing Kootstra & Co processes personal data exclusively for the following purposes:

  1. Executing agreements and providing services.
  2. Managing customer relationships and customer communications.
  3. Processing payments and invoicing.
  4. Compliance with legal obligations.
  5. Improving our services.

Article 4 - Data Retention Period

  1. Personal data will not be kept for longer than is necessary for the purposes for which they were collected, unless a longer retention period is required by law.
  2. Invoice and administrative data are kept for at least 7 years in accordance with the legal retention obligation.
  3. Contact details and customer communications will be retained for as long as necessary to provide the service.

Article 5 - Sharing Data with Third Parties

  1. Kootstra & Co does not share personal data with third parties, unless this is necessary for the execution of an agreement or to comply with a legal obligation.
  2. If data is shared with third parties, such as a debt collection agency in the event of non-payment, this is done under strict conditions.
  3. We conclude processing agreements with external service providers who process personal data on our behalf to guarantee privacy.

Article 6 - Data Security

  1. Kootstra & Co takes appropriate technical and organizational measures to protect personal data against loss, misuse and unauthorized access.
  2. Data is stored on secure servers and only authorized employees have access.

Article 7 - Rights of the Data Subject As a customer, you have the following rights with regard to your personal data:

  1. Right to access – You can request which data we process about you.
  2. Right to correction – You can request that incorrect or incomplete data be corrected.
  3. Right to erasure – You can request that your data be erased if it is no longer needed.
  4. Right to restriction of processing – You can request to restrict the processing of your data.
  5. Right to portability – You can request a copy of your data and have it transferred.
  6. Right to object – You can object to the use of your data.
  7. Right to lodge a complaint – If you believe that your data is being processed unlawfully, you can lodge a complaint with the Dutch Data Protection Authority.

Article 8 - Cookies and Website Use

  1. Kootstra & Co uses functional and analytical cookies to improve the website.
  2. To the extent that cookies collect personal data, the user's consent is requested.
  3. You can manage cookies through your internet browser settings.

Article 9 - Changes to the Privacy Policy

  1. Kootstra & Co reserves the right to change this privacy policy.
  2. The most current version of the privacy policy will be published on our website.

Article 10 - Contact details For questions about this privacy policy or requests regarding your personal data, please contact:

Kootstra & Co Address: [Your address] Email: [Your email address] Phone: [Your phone number]

This Privacy Policy was last updated on [date].

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